Battery randomly dropping to 0%

Rebel 2.8
16
18

Re: Battery randomly dropping to 0%

Okay so it just happened again (while using Snapchat, of course), so it used the app and uploaded it here: https://drive.google.com/file/d/0B8iqoewCbAzUTG5ub2tLa3JVbXM/view?usp=drivesdk I hope I did it correctly.
Rebel 2.8
6
1

Re: Battery randomly dropping to 0%

Yeah I've been having the same issues for the past month or 2. Anywhere from 15%-40% battery, then I get a low battery notification, then it powers off, all within a second. I have to plug the phone in to turn it back on and when I do it always shows the 15%-40% battery it had before powering off. Usually happens when I'm listening to Spotify. 

 

Today it shut off at 30% when I opened Snapchat but when I plugged it back in it stayed at 0% while charging and would instantly power off if unplugged. It took 4 reboots before it finally showed having any battery power.

Rebel 3.2
101
49

Re: Battery randomly dropping to 0%

This has been happening to me lately as well.

Some additional details about my phone:

 

I was one of the first to receive it (towards the end of February 2016) and it's the Electric colorway.

It appeared to have only started happening after I installed the Nougat beta.

 

I mentioned when I received the phone because there may have been tweaks (minor or major) internally since then. Not saying that there have been, but I thought it might be relevant.

Rebel 2.8
8
4

Re: Battery randomly dropping to 0%

Any updates on this?

 

I've been having this issue as well for about two months. I know for certain the issue isn't the cold--I live in sunny, hot Miami. Anywhere between 15-40% my Robin just... dies. It then will not let me restart it without plugging it in. The moment I plug it in, I can turn it on and have between 30-40% battery.

 

It happens randomly during whatever app I'm using, or even if I don't have any apps running. Also happens in random locations--home, school, sub-tropical islands while on a cruise, or even at a store trying to use Android Pay.

 

pls send help

Nextbit Product Expert Nextbit Product Expert
1336
674

Re: Battery randomly dropping to 0%

@KayAyDoubleTee have you tried power cycling (turning it off with the power button, leave it for a few minutes) before turning it back in? Sometimes the battery reading is just a little off and it takes a power cycle to "reset" it. Also could you share a screen shot of your battery usage (Settings --> battery). It would help to see what is draining the battery

Have what it takes to be part of our squad? Find out here || Happy to help POLITE & CONSIDERATE people when I can Smiley Very Happy!
Rebel 3.2
132
62

Re: Battery randomly dropping to 0%

This problem is still happening to me. It started in 7.0 beta 2 and now still happen in 6.0. So it doesn't depend on software. Like you said there is something wrong with battery callibration.