Frozen on title screen while charging

Rebel 1.6
1
1

Frozen on title screen while charging

When I started plugging my phone to charge tonight, I noticed that my phone would miraculously restart and stay stuck on the "Nextbit Robin" screen with no indication that my phone is charging or not. When I try to restart it with the power and volume buttons, the LED blinks; it is until I disconnect my charger that it will restart normally. What's going on? I haven't dropped my phone or damaged it in any way.
1 REPLY
JN
Rebel 1.2
1
0

Re: Frozen on title screen while charging

My wife's Robin did this yesterday and pressing and holding the power button didn't make it reboot like it would on a Samsung.  After a while I thought of pressing both volume up and volume down and then holding them while holding the power button--that rebooted it and so far so good.

From the forums here it looks like the cable they provide has issues.  A friend told me this before we bought this phone and so I bought one from amazon.  unfortunately my wife was still using the nextbit cable at work, which is what I *suspect* may be the issue.