New User - Bootloop after update

Rebel 2.6
3
0

New User - Bootloop after update

I just bought this device for my mom.  I turned it on, connected to wifi, got the prompt for an update, accepted.  It rebooted and now it just stuck at the boot screen.  WHAT THE **bleep**!

 

Seriously.  This is terrible.   

4 REPLIES
Rebel 2.6
3
0

Re: New User - Bootloop after update

In my haste and anger I didn't realize that I was posting to the wrong forum.  Can someone move my post to the right one? 

 

 

Rebel 3.2
172
38

Re: New User - Bootloop after update

Can you get into Recovery? if so, Wipe Data and Cache, then reboot. If still loops, you might have to flash a Factory Image.

DiabolicJourney_SpaRky / Midnight - Fosman DURA-T Crystal - TMobile
Nextbit Employee Nextbit Employee
1326
1622

Re: New User - Bootloop after update


asianrage wrote:

I just bought this device for my mom.  I turned it on, connected to wifi, got the prompt for an update, accepted.  It rebooted and now it just stuck at the boot screen.  WHAT THE **bleep**!

 

Seriously.  This is terrible.   


OMG, I'm sorry that you ran into a bootloop! This happens pretty rarely considering how many phones are out there...Can you please let me know if you can reboot your device into recovery mode/fastboot mode? 


#NextNow
Rebel 1.2
1
0

Re: New User - Bootloop after update

Same thing happened to me. Before I even use the phobe for the first time I am stuck in a bootloop after the update. I can reboot to recovery mode. On a Mac