10-05-2016 10:31 AM
Hello! I had one of the first Robins, and then got another one when the price dropped. (Thanks!) I used Google's restore to set up the second Robin, and signed into the cloud service.
In a few cases I had a greyed-out icon and also a working icon. I uninstalled the working icons. For these apps, I can now tap the greyed-out icon and the app will install from the cloud.
In a few other cases, though, I had a greyed-out icon and no working icon. For these, when I tap on the greyed-out icon, nothing happens. The app doesn't download from the cloud; it doesn't do anything. I also can't uninstall these — that option is missing and it just says "remove" from the homescreen.
How can I re-set these so that they download when I need them, or, alternatively, delete them so I can reinstall them?
Thanks very much.
10-05-2016 10:42 AM
I think that if you remove them from the home screen that'll do, then install them from Google Play or restore from Nextbit Cloud. You shouldn't have used Google Restore to set up the new handset if I'm not mistaken.
10-05-2016 11:17 AM
Yes definitely it really sucks when you have two Robins that you are logged into. It creates a funky state for your devices.
10-05-2016 11:34 AM
So I don't have two—only one at at time. The old one is decommissioned and won't be coming back. How do I fix the situation that I have? Thanks.
10-10-2016 10:35 PM
@shopthor Heya, sorry for the late response on this. Have you tried the below (please note that this will mess up the arrangement of your icons if you have arranged them:
Hope this helps with your issue.